18-03-2017 01:59 PM
Hi,
my universal remote "rmcspk1ap1" has recently stopped working in the voice control.
no matter what you command it instantly comes up with "I did not recognise what you said".
everything else with the remote works fine, I have replaced the batteries etc but still no luck
any help appreciated
thanks
31-07-2018 09:48 PM
Hi,
mine has literally started with the same problem... tells me it’s ‘All ears’ then tells me ‘it has too many tasks going on’
Here are my TV details:
SAMSUNG - UE49MU6670 49" Smart 4K Ultra HD HDR Curved LED TV
Product code 196698
What can can I do?
thanks
justin
31-07-2018 10:04 PM
@JZY75 wrote:Hi,
mine has literally started with the same problem... tells me it’s ‘All ears’ then tells me ‘it has too many tasks going on’
Here are my TV details:
SAMSUNG - UE49MU6670 49" Smart 4K Ultra HD HDR Curved LED TV
Product code 196698
What can can I do?
thanks
justin
Send it back for a replacement as the TV should work as advertised .
Paul
07-10-2018 01:30 AM
25-11-2018 07:36 PM
25-11-2018 08:17 PM
I sent the tv back and got it replaced. All ok now
27-11-2018 02:38 AM
27-11-2018 02:40 AM
Got mine fixed. Cant remember how. Also got my bose soundbar working with it.
27-11-2018 02:41 AM
02-01-2019 08:21 PM
: Smart remote voice control not working
02-01-2019 10:28 PM
I got the problem fixed after umpluggin the TV from the wall outlet