Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Smart remote compatibility

(Topic created on: 16-05-2019 02:39 PM)
5525 Views
Gav
Apprentice
Options

Hi, can anybody confirm if the following smart remote will work on the following tv

 

tv model : UE55JU6800K

remote : RMCTPJ1AP2

 

thanks in advance 

0 Likes
4 REPLIES 4
AndrewL
Moderator
Moderator
Options
@Gav: The RMCTPJ1AP2 is the same model remote as the one that comes packaged with the TV, therefore you should be fine. For compatibility purposes I recommend checking the following retailers who deal in genuine Samsung Parts and Accessories.
www.samsung-sparesby4oh.co.uk (0844 573 6996)
www.espares.co.uk (0844 9777 888)
www.partmaster.co.uk (0844 800 3456)

You can also see how to pair your remote to the TV by checking out page 43 of the user manual entitled 'Pairing the TV to the Samsung Smart Control'

http://downloadcenter.samsung.com/content/UM/201508/20150806092714298/ENG_HMUDVBEUJ-1.312.pdf

0 Likes
Gav
Apprentice
Options

Thanks for reply. 

I bought a remote from Espares and when trying to pair the remote it just says “not available” in the bottom corner of the screen. The only thing the new remote does is turn the tv on and off. Any help would be much appreciated 

0 Likes
ChrisM
SuperStar
Options

Hi @Gav 

 

Have you tried un-pairing and re-pairing again?

0 Likes
cloud206
First Poster
Options

i have a 65ku6402 and i happen to get 3 remotes that are newer, and each time i try to connect says not available,is there a way to make them work ? my tv also has a small remote but one year older than my spare ones.

0 Likes