Support

Open search

Smart remote compatibility

Highlighted
Apprentice

Hi, can anybody confirm if the following smart remote will work on the following tv

 

tv model : UE55JU6800K

remote : RMCTPJ1AP2

 

thanks in advance 

3 REPLIES 3
AndrewL Moderator
Moderator
@Gav: The RMCTPJ1AP2 is the same model remote as the one that comes packaged with the TV, therefore you should be fine. For compatibility purposes I recommend checking the following retailers who deal in genuine Samsung Parts and Accessories.
www.samsung-sparesby4oh.co.uk (0844 573 6996)
www.espares.co.uk (0844 9777 888)
www.partmaster.co.uk (0844 800 3456)

You can also see how to pair your remote to the TV by checking out page 43 of the user manual entitled 'Pairing the TV to the Samsung Smart Control'

http://downloadcenter.samsung.com/content/UM/201508/20150806092714298/ENG_HMUDVBEUJ-1.312.pdf

Apprentice

Thanks for reply. 

I bought a remote from Espares and when trying to pair the remote it just says “not available” in the bottom corner of the screen. The only thing the new remote does is turn the tv on and off. Any help would be much appreciated 

ChrisM Moderator
Moderator

Hi @Gav 

 

Have you tried un-pairing and re-pairing again?

Top Liked Authors