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Smart iptv app connection problem on my new Q6F

(Topic created on: 14-08-2019 04:46 PM)
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Uabmisa
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With the smart iptv app I get "stream error" and after 3 attempts "Cannot connect" on some channels more often then on others.  If I change channel and then goes back I often get connection after a few times. When its gets connected to a channel it continues to work without any problems.

I have a fast wired connection 250 Mb/s and a new Asus AC68 Router.

I have tried different m3u list and tried to to change buffer size but nothing seems to work.

When I on the same network with the same router stream iptv with VLC on my PC everything works perfect.

Do you have any Ideas what it could be?

BR//Mikael

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22 REPLIES 22
KNobby
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Simply log into your samsung account on the TV and all works perfectly :smiling-face: 

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Efe
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hi. Anyone figured out how to fix this issue ? i have the same problem with my KS8500
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Eman5
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How you disabled ipv6 ?? Thanks

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Nugu
Journeyman
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Hi!!
On general menu -> network -> expert setings -> ipv6.
Otherwise, you can disable ipv6 on your modem/router. I think you can find some info on your modem/router by googling-it.
Take care!!
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Eman5
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I don t have expert settings after nerwork mate 😞
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Nugu
Journeyman
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Try to disable it inside your router page then.
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C0ndor
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Hi, some one have solved this issue?

 

i was turn off IPV6. conneted on cable, but no way to work on

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mskhan01
Journeyman
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I have a similar issue on my NU8070 Smart IPTV app, no channel is playing on IPTV & apparently is due to non supportive codecs, not sure if Samsung will be keen to fix it?
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CHOUIYEKH
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Me too have the same problem on NU4775, is there any good news to fix that problem ?

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engineer19610
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Hi i have disabled ipv6 im too experiancing the same issues. also i logged into my samsung account

any ideas  why getting stream error on smart iptv

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