Smart hub player gone wrong???

[Mokac]

Hello, i have problema with smarthub player, tv chanels work fine but anything going over smarthub like YouTube netflix and iptv Plays in big green and Pink pixels, i have updated smart hub and checked internet! Here is pics of proble

[TracyR]

Hey @Mokac

Let's do quick Smart Hug reset, Settings/Menu > Support > Self Diagnosis > Smart Hub Reset. 

[Mokac]

Tried that allready several times, reseted tv also, tried another network, dont know what to do else 😔😔😔

[CarlH]

Do you have any other devices connected to your TV, @Mokac? Ar you connected to the router wirelessly or via ethernet cable? 

[Mokac]

Have PS3 connected to tv, i have disconnected it, its connected to router wireless because ethernet cable is not working when i plug it in, tried other tv on my network and it works just fine! It buffers really fast so that sugest that speed is ok! I should say that this green and Pink pixels started first in the bottom of screen, then spread all over!

[CarlH]

What's the model number, @Mokac? This can be found on the back of your TV. 

[Mokac]

UE48H6200AW

[Mokac]

https://youtu.be/ewaYdUPgfkc    You can see video on this link i have upload it

[CarlH]

Is the software up to date, @Mokac? The latest version is 2890.2. To check this, press Menu/ Settings on your remote and go to Support > Software Update. 

[Mokac]

I have 2890 , where i van Download 2890.02?