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Smart hub not working

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First Poster

Unable to use apps. When I select one it comes up with a screen asking as to down load the app.  When I select that it comes up saying "function not supported"

any ideas ? Thanks

 

 

 

 

 

6 REPLIES 6
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Moderator
Moderator

Hi @Pickles.

 

What's the model code and software version of your TV? Go to Home > Settings > Support > Contact Samsung. Also, you can try a Smart Hub reset. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub.

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First Poster

HI Chris

 

Thanks but somehow I managed to get it to work... not sure how but had already done the reset a couple of time with no sucess I just kept pressing buttons and hey presto it worked.

 

thank you for helping

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First Poster

What buttons did you press that managed to fix this? Please help me

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Moderator
Moderator

Hi @Winstongarcia.

 

Are you having the same issue? Have you tried the troubleshooting mentioned above?

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First Poster
Unable to use apps. When I select one it comes up with a screen asking as to down load the app. When I select that it comes up saying "function not supported",,,tried everything

any ideas ?
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Moderator
Moderator

Hi @mark211255 

 

What's the model code and software version of your TV? Go to Home > Settings > Support > About This TV.

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