Thank you Henrik,
I will try this as soon as I get home from work. Hope it works!
As for SAMSUNG: HOW DARE YOU?! HOW DARE YOU FORCE FEED US THIS ADDVERTS ***** ON PREMIUM PRODUCTS?!
WE ALL PAID FOR THESE EXPENSIVE TV'S AND NOW WE NEED TO DEAL WITH THESE ADDS BULL*****?
HELLLLLL NOOOOO!!! THIS WILL BE LAST SAMSUNG PRODUCT I EVER BOUGHT!!!
IF THIS IS HOW YOU TREAT YOUR CUSTOMERS, YOU CAN KEEP YOUR *****!!!
AND JUST TO MAKE A POINT, I AM GOING TO BLOW UP THIS TV AND PUT IT ON YOUTUBE!!!
THIS KIND OF BULL***** WILL BE SAMSUNGS DOWNFALL, MARK MY WORDS!!!
WE ARE NOT TAKING THIS ***** ANYMORE!!!
***** YOU SAMSUNG, AND ***** YOUR PRODUCTS!!!
Talked with Samsung chat and been informed that it is not disablable since it is a built-in feature. I also found a Korean news article (http://cm.asiae.co.kr/article/2016053100193010653), which basically says that Samsung has been doing this since 2016 for all premium TV lineup. (Yes I am a Korean living in US who is stupid enough to purchase Samsung TV in 2019, three years later than Samsung started this customer-fooling business) They say it is a "business strategy", which would maximize their profit, how proud they are! I purchased two 65" Q7 TVs but I am returning both tomorrow morning as soon as I wake up.
I didn't think you could disable it! I may have got a bit excited by the chap who said there was a way to do it but my understanding was that it was something that is hard coded.
I think Samsung should at least tell their potential customer's that this feature is in the TV. Surprised a class action law suit hasn't been filed against them.
I'm currently looking for a replacement. The money has been spent so I'll probably end up donating my current TV to charity or something.
I'm having the same issue in Canada and will not be buying any more Samsung products unless this is resolved. I did not buy your television so that you could shove ads down my throat every time I turn it on!