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Smart TV - Ads on the Menu Bar

(Topic created on: 20-02-2019 11:45 PM)
139614 Views
MrShak1982
Pioneer
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Surely there must be a way to disable this? If I'd known I'd be getting this I'd have brought a different brand. It's annoying me to the point where I'm serious considering getting rid. Sounds dramatic but it feels invasive. 

226 REPLIES 226
MrShak1982
Pioneer
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Unfortunately they can't be removed. Just gotta put up with it.

 

Dick move from Samsung 😏

Henrik4223
Student
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You can get rid of the ads!

 

If you have parent control on your router block the url: "samsungads.com"

 

It works 🙂

MrShak1982
Pioneer
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All this time I've been looking for a solution...I hope this really does work 🤞🏿

SámSungCanDie
First Poster
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Thank you Henrik,

 

I will try this as soon as I get home from work. :smiling-face: Hope it works!

 

As for SAMSUNG: HOW DARE YOU?! HOW DARE YOU FORCE FEED US THIS ADDVERTS ***** ON PREMIUM PRODUCTS?!

WE ALL PAID FOR THESE EXPENSIVE TV'S AND NOW WE NEED TO DEAL WITH THESE ADDS BULL*****?

HELLLLLL NOOOOO!!! THIS WILL BE LAST SAMSUNG PRODUCT I EVER BOUGHT!!!

IF THIS IS HOW YOU TREAT YOUR CUSTOMERS, YOU CAN KEEP YOUR *****!!!

AND JUST TO MAKE A POINT, I AM GOING TO BLOW UP THIS TV AND PUT IT ON YOUTUBE!!!

THIS KIND OF BULL***** WILL BE SAMSUNGS DOWNFALL, MARK MY WORDS!!!

YOU'RE DONE!!!

WE ARE NOT TAKING THIS ***** ANYMORE!!!

***** YOU SAMSUNG, AND ***** YOUR PRODUCTS!!!

Ardorem
First Poster
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Talked with Samsung chat and been informed that it is not disablable since it is a built-in feature. I also found a Korean news article (http://cm.asiae.co.kr/article/2016053100193010653), which basically says that Samsung has been doing this since 2016 for all premium TV lineup. (Yes I am a Korean living in US who is stupid enough to purchase Samsung TV in 2019, three years later than Samsung started this customer-fooling business) They say it is a "business strategy", which would maximize their profit, how proud they are! I purchased two 65" Q7 TVs but I am returning both tomorrow morning as soon as I wake up.

MrShak1982
Pioneer
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I didn't think you could disable it!  I may have got a bit excited by the chap who said there was a way to do it but my understanding was that it was something that is hard coded.

 

I think Samsung should at least tell their potential customer's that this feature is in the TV.  Surprised a class action law suit hasn't been filed against them.

 

I'm currently looking for a replacement.  The money has been spent so I'll probably end up donating my current TV to charity or something.

daviefilms
Apprentice
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I feel the same way!
daviefilms
Apprentice
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I'm having the same issue in Canada and will not be buying any more Samsung products unless this is resolved. I did not buy your television so that you could shove ads down my throat every time I turn it on!

daviefilms
Apprentice
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Good for you! Had I known they were going to do this, I would never have bought their product in the first place!

 

daviefilms
Apprentice
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Amen!