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Smart Remote repeat issues

(Topic created on: 17-10-2017 02:03 AM)
89468 Views
PMGinNY
Apprentice
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I have a 2 month old 65 inch MU9000. Last week nothing on the remote would work except for the power button. After unplugging the tv and plugging it back in all worked.  Two days later this occurred again. After lengthy call with Samsung I got no where other than the same fix. Today makes three times in a week. When trying to manually pair it finds no devices. When I push a button the little red light blinks for a few seconds and that’s it. 

I have direct tv and sonos play bar connected to the one connect box. 

The software is up to date. 

Any ideas? Is this a remote issue or a tv issue?

thanks you for any help. 

31 REPLIES 31
Starick
First Poster
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I have the same issue with my UNU8500 and I will NEVER buy another Samsung product!
This issue is all over the web with multiple models and Samsung has turned a blind eye to it over multiple years!
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nizmoz
Apprentice
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Same issues here.  Smart Remote repeat issues - Page 4 - Samsung Community

 

I reported my issue in and I talked to Samsung and they just say wait for the next firmware fix.  BS, if people have had it for 3 years, then this issue won't get fixed.  I'll never buy another Samsung device every again.  Every one I have bought has been a design flaw and died for some reason, and here we go again.

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