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Smart Remote not available message

First Poster

If all else fails (even the rain dance), just get a new remote -- A new remote should resolve the issue.

New Member

Hi there, how did you get the keyboard on screen when using the jog controller?

First Poster


Use the joystick on the back of the TV to get to diagnostics.  Bottom selection.


Default code if never setup 0000

After the TV reset my Smart Hub remot and Soundbar worked just as before.

What joystick on the back??? Mine don't have it.

New Member

Try adjusting volume on your Samsung remote. Worked for me.

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