Small White Circles on TV screen

[Ogben812]

By small I mean a 20mm dia small white circles in a grid pattern are visble on the display, Its particularly bad on plain backrounds but evident all the time. Photos don't show it very well but I have attached one to try and help. You have to look carefully - its more obvious than this when watching. The TV model is UE50KU6000K and it just over two years old. We have four Samsung TV's in the house - I hope this isn't going to be a trend!

[DisCus22]

Well noone has contacted me and my tv was bought late 2017 and it's now mid 2019 and there are four white circles on my TV, which conveniently is out of warranty. I called Samsung and reported it and they said there's nothing they could do because it's out of warranty and I should take it to some authorized third party location to get it fixed out of pocket there.

[Ogben812]

Phew ..... for a moment there I was worried that I might consider buying Samsung products again!!

(Sorry)

[Stueyb]

Same. It appears only 2 or 3 people have had a good result out of the many pages of people on here with the same issue and probably thousands who don't know about this thread.

[Stueyb]

Shamsung

[runamonk]

Maybe they want a sampling of panels to check out to determine the issue. Dunno.

[CraigHendo]

I have exactly the same thing!! Is there no way to fix it??

[runamonk]

If it's just the circles and not a discolored panel, yes you can fix it. You have to totally disassemble the tv and reglue the reflectors back in place around the leds. I've watched  a couple videos on it and it's not complicated but it is tedious; and it should not be necessary.

[CraigHendo]

Oh wow really!! Ok I will see what I can find

[runamonk]

My replacement arrived this morning. So far so good. I have it all setup and working good. Hope yours goes just as smooth.

[CraigHendo]

Good to hear!! Just chasing up paperwork with retailer for Samsung