Support

Open search

Samsung tv stopped reading usb drives

Highlighted
Navigator
And remember this is NOT a fix, just a work around as the problem reading USB and other issues with Smart Hub will return - my experience is that the fix only lasts for around 12 to 18 hours use of the TV. Then you need to repeat
Highlighted
First Poster
Have you tried plugging your usb drive directly into your router? As long as your tv is connected to the network it should pick it up and read it that way
Highlighted
Navigator

I have tried a USB into my router,  I have also tried setting up a DLNS media server on my local network.  Both worked but only for a short while then exactly the same issue as with a usb direct connected.  The stationary wheel of death.   My conclusion is that the problem is with the operation of the smart hub functionality and NOT the USB connection itself,

 

My TV is now with Samsung who have agreed to "repair" it free of charge (thanks to the intervention of my retailer) and I await its return but I have no idea when that will be.

Highlighted
Back for More

it worked thanks a lot  

Highlighted
Back for More
finally it working


thanks a lot
Highlighted
Apprentice

Since the TV / smart hub reset, mine is working 5 days now.,lets see if it stays that way.

Highlighted
Apprentice
Since the TV reset and hub didn't work for me I've gone back to turning the TV off at the mains,in fact I do it every night now so I don't have the USB problem
Apprentice

Anyone with direct link to samsung person to fix my tv. It wont read or load usb drives on all ports. But tv recognises device is connected. But wont load or open. My tv is is less than 2 years old. I hardly use it

Highlighted
Navigator

Etham,

 

read the posts on this forum for the last month.  All your questions answered.

 

Power the TV off at the wall socket, wait 10 minutes then power on - all should then be working, but unfortunatly the issues you have will return within a day.

 

Please tell us all how it went for you.

 

thanks

Highlighted
Apprentice
Can you give me the ceo email or number for call. Im done with their *****
Top Liked Authors