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Samsung tv and Amazon prime video

First Poster

Hi dear

 

My problem is the subtitle for Amazon prime video app not working with Arabic subtitle ..all language can work except Arabic..the Arabic subtitle work with app in Samsung mobile app S9 and apple TV.

 

Netflix app work with Arabic subtitle in same TV

 

Thanks 

3 REPLIES 3
AndrewL Moderator
Moderator
@Talalbb: What is the model number of your TV? Have you contacted Amazon directly to enquire about any issues relating to Arabic subtitles in your region?
First Poster

Hi sir 

 

My model number for my TV its mu7350 .

 

And yes I contacted Amazon they support Arabic subtitle in my region 

 

Arabic subtitle work with the browser and app phone (android and ios) and tablet and apple TV  except Samsung TV mu7350

First Poster

Hi dear 

 

Any update?

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