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Samsung smart tv says it is connected to the internet but the internet apps won't load

(Topic created on: 01-12-2019 10:45 AM)
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Roza1121
First Poster
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Hello guys

I am really not sure what to do my tv says its connected to the internet but when i open youtube or hbo go they wont load...When i use my phone hotspot everything loads fine...

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CarloL
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Hey @Roza1121! The fact that when you are using your hotspot the TV works fine may mean that the issue is lying with your Wi-Fi. Have you got any other device connected to the Wi-Fi? Are they experiencing a similar issue? :thinking-face:

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