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Samsung series 7 smart tv

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Explorer

Dear members i have bt box now tv box uhd player and sound bar all connected to tv with hdmi I am having a problem with tv switching to a blank screen with just sound turning tv off and on brings picture back on also tv comes on at night or morning on its own any ideas ?regards Roy

1 ACCEPTED SOLUTION

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Apprentice

Turn of anynet+ that's what is causing your issue. Anynet controls power over HDMI so when you power the TV off or on it can power down the box.

3 REPLIES 3
ChrisM Moderator
Moderator

Hi @BIBURYBILL 

 

Are you still having this issue? Could you tell us the full model code and software version of your TV? Go to Home > Settings > Support > About This TV.

Explorer

Hi Chris tv is UE43NU7020 software is 

T-KTSUDEUC-1202.5   Regards Roy

Apprentice

Turn of anynet+ that's what is causing your issue. Anynet controls power over HDMI so when you power the TV off or on it can power down the box.

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