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Samsung series 7. Network connection is fine but won’t log in

(Topic created on: 11-04-2019 05:26 PM)
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Ashleighcox
First Poster
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So. My tv is saying it’s connected to the WiFi and Netflix etc works fine. Im trying to download Disney life to the tv but when I try to log into my Samsung account it’s saying “unable to connect to the Samsung server. Check your network settings or try again later (100). What do I do?! 

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ChrisM
SuperStar
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Hi @Ashleighcox 

 

Could you tell us the full model code and software version of your TV? Go to Home > Settings > Support > About This TV.

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