I purchased a samsung ks800055 around 20 months ago it was the most expensive tv I had ever brought at the time being one of the higher end models . The tv was a fantastic piece of technology and easily worth the money I had payed so I thought .
Now last friday I was sitting watching the tv as normal when the screen suddenly dimmed . I thought I had sat on the remote but then found the issue would not clear. Restarted the tv and suddenly could see a thick blue and green bar down the centre . I then removed the power from the wall to hard reset and as I did so could smell an electrical smell , tried it again but all attempts render the same issue . Called samsung who advised me they would send a local engineer out to do a report and they would assess the issue . They picked up the tv as they said they would and heard nothing until yesterday to which samsung say the screen has failed and as I am out of the 12 month warrenty and they wont fix the problem . I am now faced with the issue of buying a new one or repairing what I have an expense I certainly did not expect with the age of the tv.
I have seen on the US samsung community a few threads where people are having a similar issue with this range (UEKS) after roughly the same period and was wondering if anyone in the UK has seen this issue with theres ?
To be honest I am very disappointed with the outcome especially with what I paid for the set I dont think its unreasonable to expect the tv to last more than just under 2 years .
It's a poor show from samsung really .
