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Samsung UE49KU6500 - Picture Problems

First Poster

Hi,

 

ive just purchased the above Tv and have been very disappointed with the quality of the picture.

 

The test images and menus are great but sky and Netflix are very poor.

 

ive read you need to adjust various things but even doing this it's not great.

 

Can anyone help?

 

Thanks very much.

1 REPLY 1
Voyager

Hi @Larkey106!

 

That's not what we like to hear, let's try and sort this for you.

 

Are you using a High Speed HDMI cable and is it connected to the HDMI STB port?

 

For Netflix, the quality may depend on streaming quality and the content that you're watching. For the best stream quality, a wired connection to the internet may help.

 

Let us know how you get on. :smileyhappy:

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