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Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)

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First Poster

Listen to the audio of the issue here. 

 

https://voca.ro/mqB5Y8ce16Y

 

and here at 1:36

 

https://voca.ro/hBjIzdo9fs9

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First Poster

I will never never never never buy a samsung tv  in my life because i had this issue in my 50mu7000 2017 model. And now i bought the 55 q60r and this clicking sound drives me crazy and i cant even sleep. All new samsung have this issue, simply samsung is selling us cheap and bad components for some high prices 😠

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Apprentice

Costco Concierge (after 4 hours on the phone) finally sent out a technician to replace teh power supply board, the motherboard, and the speakers. The popping/cracking sound is perhaps worse than before.

 

I don't see any screws to loosen. The technician showed me a custom tool they use to snap off the back of the enclosure.

 

I've been waiting a week to find out what are the next steps.

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