I have a Samsung ks7000 and it's now about a 2 years old. I've notice that there is a very subtle change in brightness every 2 seconds it's worse on the left side. Even if I pause the TV it still does it or if I do the picture test it still does it. All my eco settings are off and I've tested other HDMI ports. It is very subtle but I notice it alot in dark scenes almost like a flickering. I'm not sure if I should send it in or is there some sort of fix? It is on firmware version is 1241
Hi Andrew, thanks for the reply sorry getting back to you so late I thought I would get notified. I do have all those settings off, it seems to related to the hardware (i think) as it doesn't matter which HDMI channel I choose with all setting turned off, and also it occurs when I pause the image so nothing is happen with picture. If i do the picture test the brightness is still changing constanly it is very subtle but also noticeable and consitently every 2 seconds. Not sure if I should send it in and if this falls under warranty? Thanks
The warranty on our TV's is for 12 months unless you took out extended warranty with the retailer when purchased. Have you spoken to one of our Audio-Visual specialists regarding this? They'll be able to run through some further troubleshooting with you and advise accordingly. You can contact them between 8am - 10pm, 7 days a week on
0333 000 0333.
Hope this helps!