My just more than two year old (and therefore just out of warranty) television has begun to show a top-to-bottom darker area or shadow just to the left of centre.
I was appalled to learn that a local Samsung-recommended repairer has quoted me €200 MORE THAN THE COST of the original television(!) just to supply the part - labour NOT included!
I am obviously very disappointed that such a new and expensive television is showing such a problem - I understand it is a problem that other people have experienced... Is there anyone from Samsung who would care to comment on this matter?
We're sad to hear this. Could you run a picture test for us and send a photo of the beach scene displayed? Go to Home > Settings > Support > Self Diagnosis > Start Picture Test. Does the banding show there?
Yup I went through the tests with a French Samsung techie, before he put me in touch with a local(-ish) repair outfit that quoted over €1500 for the replacement panel. Here are the photos - I think the grey is visible even on the grey banded test screens...
Do you work for Samsung, ChrisM?