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Samsung Smart TV stopped connecting to internet (wifi and Ethernet)

First Poster

@chagito wrote:

its an easy fix but no on your tv, the issue is settings in windows

 

 


What a worthless post.

Explain how, and since I use Linux, justify why you posted this

First Poster

Hi Did you get a solution for this issue.

Facing it always!

Apprentice

It's definitely related to internet service providers not being able to connect to a Samsung website. My ISP must have fixed this as nothing else has changed and it started working. It's a shame I ended up buying a 4k fire stick @ £50 whilst it wasn't working. (After months of trying to fix it) I have gone back to using the TV for Netflix and Amazon again now. If you changed ISP may work but you could test this if you have access to mobile internet.  

New Member

Thank you for this post.  We all of a sudden not able to connect nor see any wifi available.  Once following your advice the available wifi connections were availible and we could then put in password and connect.

First Poster

I was having the same issue. Not able to connect. Started with having to reset settings every time I turned TV on, then not able connect at all.  Not sure if it's a solution for all, but mine started working after going into settings>general>smart features>and turn off 'autorun smart hub' and 'autorun last app'. It just worked on mine and I have no clue if its gonna continue to keep working. I believe  that 'autorun last app' is the issue due to it seemed to start after I started using Sling TV. Hopefully this works for others and keeps working for me. Good luck everyone!

Apprentice

My tv does the same thing.  I have to reach behind the tv, turn power off at the surge protector, turn back on, and it then connects to the internet.  Cannot find any other way to do it.  It’s irritating, but it works.

Apprentice

My Samsung quit connecting and the only thing that does get me connected is pushing the WPS button on the modem. Every time. What a hassle. 

Black Belt 

@GMS-HOU wrote:

My Samsung quit connecting and the only thing that does get me connected is pushing the WPS button on the modem. Every time. What a hassle. 


Sounds like a faulty tv. Report to your retailer. 

New Member

I’m also having this issue. It’s been working brilliantly for the past two months but this past it’s been unable to connect to the wi-fi unless I unplug it first. I’m wondering if there has been a firmware update which caused this issue. 

Apprentice

I have three Samsung TVs, 2 of which connect to the internet flawlessly.  One has never connected with me pulling the power plug behind the set, then it connects fine.  Never have figured it out, so I just gave up.

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