Samsung Smart Signage- QB55R - USB drive won't show up

[Silenceibo]

Hi,

Recently bought me a digital signage screen to display advertising-based content. In anticipation of a media player, I want to display content using a USB flash drive. The problem is that I do not get the USB device when I select through "resources input". Anyone have any idea what it might be?

QB55R

[RpBP]

Be sure that the Pen has the requeriments cited in instrucctions of your device about format, size and files could be your Pen is not according to it 

[Silenceibo]

Where cani find the requirements?

Please see the picture in the link:
https://ibb.co/gg6C19b
https://ibb.co/JKLCCDp

[HejaDuski3]

Hello there  this is a long time untill you’ve been replied ! I owned that samsung signage too if you want to connect to usb drive you have to format your usb to fat32 in your pc

[Signageguru]

The easy way - create "Magicinfoslide" folder in the room of USB, put pictures and videos to the folder, plug the USB key into the screen, it will start playing the content from the folder one by one in the loop.