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Samsung Series 9 (LE46A956D1M-XXC) Network Setup Issue

(Topic created on: 24-05-2020 01:33 PM)
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JP-Tiverton
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My Samsung TV InfoLive feature is not connecting to the internet. The installed software/firmware (2009/04/17_001013) is the most recent that I found online.

 

As my tv is near my router, I have a Cable Network Setup, and not a wireless setup. Note: I do not have the accessory (i.e. WIS-08BG) for this tv to go wireless. The Internet Protocol Setup is Automatic, and the settings below are shown in the following photo:

IP Address:  192.168.0.20
Subnet Mask:  255.255.255.0
Gateway:  192.168.0.1
DNS Server:  192.168.0.1

 

Cable Network  SetupCable Network Setup

 

After testing the network, the only test that fails is the Domain Ping. 

 

Network Test ResultsNetwork Test Results

 

Is there something that I can do to fix this to get full use of my tv again. as this feature used to work? I currently have other devices (e.g. Laptop, Mobile phone, Samsung Printer, etc.) attached to the same router - via wireless or cable - that work without issue. I also attach a link to the Instruction Manual: https://www.manualslib.com/products/Samsung-Le46a956d1m-340090.html

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