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Samsung QE65Q7F with marks on the inside of the screen...?

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Hi has anyone had this issue before?

 

We rent a lot of properties out and most have TV's in. The QE65Q7F is about 3 month olf and the tenant contacted me to complain about the marks on the screen. I went to the property last night to check. There are no scratches on the outside. The marks are on the inside of the screen.


It looks like the screens burnt/scorched?IMG_8099.JPGIMG_8115.JPGIMG_8115a.jpgIMG_8116.JPGIMG_8116a.jpgIMG_8117.jpgIMG_8117a.jpg

1 REPLY 1
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Helping Hand
If you can't feel any scratch on the outside and the screen is only 3 months old I would call you local Samsung helpdesk to ask for a repair, or you can go to your dealer.

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Never gonna give you up!
Mvg,
T.K.
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