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Samsung QE55Q85R Dolby Atmos eARC issues

(Topic created on: 19-05-2020 03:02 AM)
3129 Views
TheGuv
First Poster
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Can Samsung or anyone who knows let us know weither the European model of the 2019 QLED Samsung QE55Q85R tv be getting the eARC firmware updates required so I can watch Netflix with full Dolby Atmos not the compressed signal or even zero Dolby Atmos at all. I have a Onkyo 5.1.2 Atmos setup downstairs but for the upstairs QLED Q85R tv I want to receive  Atmos on Netflix with just a 2020 QT model eARC Atmos soundbar. I struggle terribly with arthritis and spine issues and watch weeks upon weeks of tv upstairs at times and from what I can tell this will only work if my tv and soundbar both have eARC together. Unless I'm wrong and somebody has a work around or the correct infomation 

4 REPLIES 4
maddogg69
Apprentice
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i wish I knew the answer but don't...however...use the Samsung support online chat - they can give you all the info you need, you can guarantee it is up to date advice, and they are really really helpful ☺

Ritchie72
Navigator
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Still no update

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portenyo
Pioneer
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I asked the samsung support and they didn't know anything about an oficial update for eARC.
I also asked if we could change the one connect box for a new one with eARC... No idea. 
It's hopeless how Samsung is handling this issue. 

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Couto50
Student
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Samsung treats customers like numbers doesn’t solve anything, moreover it makes no sense to have such expensive and recent equipment and no updates

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