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Samsung Q7FN issues....

First Poster

First of, hi everyone!

 

So I've gotten a Q7FN. And I've got some questions.

 

This TV have VRR/FreeSync support. And I have a XboxOneX that also supports this. When I have this activated I get rolling bars on the screen. Sometimes it's hard to see them. Other times it's really easy. I dont matter if it's 1440p@120Hz or 4K@60Hz. I can see it regardless. 

 

Here is a video showing the issue. 

https://www.youtube.com/watch?v=sK7cE5bPthM

 

My other problem is a dark area in the middle of the screen. Or so I thought. If I move my head the dark area moves also. And no it's not my shadow... Here are two videos showing it. The first I'm just moving the camera in the game.

 

https://www.youtube.com/watch?v=iED4NtwZpNs

 

On the second I move my phone around.

 

https://www.youtube.com/watch?v=a9As6eFVRpc

 

And here's an image of the dark area on a grey image...

 

cloud.jpg

 

Anyone have any information around this? I think the TV is amazing in bright sceenes but as soon as it becomes dark and especially in HDR games it's not optimal at all. 

2 REPLIES 2
Apprentice

Hey. I have the same set up as you, xbox x and q7fn, and I don't have those issues at all. Let me do some checks and get back to you but your problems are very obvious. Not great

 

By the way, I go to rtings.com and use their settings suggestions for our TV. They give a great result

https://www.rtings.com/tv/reviews/samsung/q7fn-q7f-q7-2018/settings

 

 

 

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First Poster

Thanks! It's most likely my TV that is defect. Thankfully I live in a country where we have superb consumer rights. Got 60 days to deliver it back. No questions asked. 

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