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Samsung Q70 UK Disney Plus

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First Poster

Hi

Anyone else getting a 1026 Auth error when launching the new UK Disney Plus service?

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First Poster

Just FYI all this issue is resolved,  I have a business supplied router and it has a VPN running, when this was disabled it connected just fine. A quick thanks to Chris (moderator) for responding too

View solution in original post

6 REPLIES 6
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First Poster
I got the same error with a Samsung Frame 55’
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Moderator
Moderator

Hi @CarlVincentSmith and @UCorsu 

 

We've sent you both a private message requesting further information if you could please respond to the message.

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First Poster

Just FYI all this issue is resolved,  I have a business supplied router and it has a VPN running, when this was disabled it connected just fine. A quick thanks to Chris (moderator) for responding too

View solution in original post

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New Member

I have a Q70 as well but when I try to install there is an immediate error message saying the app does not support my TV. 

 

Did you encounter the same problem? 

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First Poster

We're getting a 1016 error code for Disney plus on our samsung tv since Friday 8th may, any ideas on the fix.

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First Poster

@ChrisM Any idea on how to fix disney plus error 1016. It's  half term  and would be good to have it back asap

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