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Samsung NU6900 55” 4K UHD TV not showing 4k

(Topic created on: 19-04-2020 02:52 PM)
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Ryan39
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Hello,

we recently set up a 4k tv and we have noticed that it isn't in 4K. The tv is in 1920x1080 and I see that by checking info. I don't know what to do to get it up to 4K, and we have the tv connected to our xinifty box that we had set up to our previous tv. 

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CarlH
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Hi @Ryan39. Have you tested any apps in 4K? Are there any settings on your xinfinity box that need chaning? 

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