19-04-2020 02:52 PM
Hello,
we recently set up a 4k tv and we have noticed that it isn't in 4K. The tv is in 1920x1080 and I see that by checking info. I don't know what to do to get it up to 4K, and we have the tv connected to our xinifty box that we had set up to our previous tv.
19-04-2020 05:07 PM
Hi @Ryan39. Have you tested any apps in 4K? Are there any settings on your xinfinity box that need chaning?