11-08-2019 08:11 PM
Hello Samsung users ! I have recently purchased a 65'' Series 7 Model NU7092. I was very happy with the tv, the colors were bright and everything was working fine, until night time came around and i noticed big bright lights in the corners of the screen. These lights affected the black areas of the screen when watching a movie severely, but were present also during brighter scenes, noticeable even during the day and visibile even with the backlight set even to 4 or 5. I personnaly found them very distracting and sent the tv back to Samsung Romania, in hopes of getting a panel replacement or a new tv, but found that the official statement of the romanian branch of Samsung refused to replace my tv, saying that what I was seeing on the screen was normal. I am writing here, for all users to see and give their opinion if wether this is a good functioning display or not, and I hope that someone from Samsung will also respond if they consider the romanian branch of their company is doing their job correctly and if their assestment is correct or not. I look forward to your opinions and an oficial response from Samsung. I have attached photos of the TV.
16-01-2020 08:55 PM
23-05-2020 11:16 PM
I have the same tv and have noticed it on 1 side of the TV and when I run my finger around the frame I can feel its not the same, have you got anywhere with Samsung on this? Replacement refund? Did they send some1 out or tell you over the phone it was okay?
24-05-2020 08:21 AM
24-05-2020 09:27 AM
How did you change them yourself? Wat parts did you need? Any videos on line? How old is ur tv
24-05-2020 01:26 PM
24-05-2020 01:54 PM
I've sent Samsung an e mail I only bought my TV in January, see wat they say
24-05-2020 02:23 PM
I seen the strips and understand you when you says no screwdriver is needed, am I correct in saying that the reason why ur tv was showing the white light and blue light was because some of these strips had blown or where damaged?