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Samsung 6 curve tv

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Can anyone help? I have a new samsung 6 curve tv. The screen is on but there's no picture. I have sound and it makes a noise when I try to connect through my mobile but but can't get any picture at all... I've checked the cables are all connected properl. Can anyone point me in the right direction please? 

2 REPLIES 2
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Pathfinder

Hi @MissEvans

Could we have a little more info on this? 

What's the model code of your TV and your phone? 

Do you have picture on the TV when watching the TV or is this when you are trying to connect your phone?

The more information you give us the more we'll be able to assist you with. :manhappy:


Voyager

Hi @MissEvans, how's the TV issue? Has it been resolved now? Do let us know:smileyhappy:

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