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Samsung 55Q60RAT Light Bleed and Clouds

(Topic created on: 17-03-2020 02:57 PM)
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tvbuyer
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I've bought Samsung 55Q60RAT 55" 138cm 4K Ultra HD Smart QLED TV last week and the samsung service came and installed the product in the morning. 

 

When I watch a movie in a dark room at night, I noticed whiteness on the black scenes at some corners. Later, I made a research and I am not the only one.

 

It's a really annoying distraction and I don't think it's normal and acceptable for an expensive QLed TV. I am attaching the photos of tv viewing a black image. Do you think it's normal? I would be happy if you write your comments, if it's faulty i can only return it in 2 weeks. Thank you.

 

55q60rat_1.jpeg55q60rat_2.jpeg55q60rat_3.jpeg

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CarloL
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Hey @tvbuyer! Please run a Picture Test: Press the Menu button > Support > Self Diagnosis > Picture test > Follow the on-screen instructions to complete the Picture Test. The image should be clear and free from any distortion. Is the image clear or still distorted? 

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