SAMSUNG 4K UE50MU6192 Game Mode Not Selectable?

[SamTHimself]

Hi i today recieved the Samsung 4K UE50MU6192 Model. I am running my Playstation 4 PRO on it and i just set it up, but when i go onto the TV settings Game Mode isn't selectable to turn on? I have reconected my TV to it a couple times and no change. Also when i select Sources on TV it says "Device Unknown" and am not sure why or what i have done wrong?

Am just curious what are the BEST settings you would recommend for this TV Model and my PS4 Pro. Please get back to me as i would like it set up and running ASAP. Thank you

[paul1111]

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@SamTHimself wrote:

Hi i today recieved the Samsung 4K UE50MU6192 Model. I am running my Playstation 4 PRO on it and i just set it up, but when i go onto the TV settings Game Mode isn't selectable to turn on? I have reconected my TV to it a couple times and no change. Also when i select Sources on TV it says "Device Unknown" and am not sure why or what i have done wrong?

Am just curious what are the BEST settings you would recommend for this TV Model and my PS4 Pro. Please get back to me as i would like it set up and running ASAP. Thank you

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I would suggets you read the following threads and then decide if you want to keep it,

https://eu.community.samsung.com/t5/TV-Audio-Video/KS-Owners-refund/td-p/358805/highlight/false/page...

https://eu.community.samsung.com/t5/TV-Audio-Video/Blue-Planet-2-HLG-No-Samsung/td-p/339023/highligh...

[SamTHimself]

That's not really a reply i was hoping to get, i mean my PS4 is running at 4k and i can notice all the changes for the better, but Game Mode isn't selectable and just wondered if anybody could help? Not looking to returning the TV, am happy with it as it is