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Re: Surround sound icon stuck on tv

(Topic created on: 15-05-2017 06:24 PM)
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Coggsie
First Poster
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Hi

 

I Have a UE55KS9000T and have the volume icon despayed on the left.

 

I have tried to update the TV but it tells me that there is no update.

 

Kind regards

 

Ian

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1 Solution


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Solution
ChrisM
SuperStar
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Hi @Coggsie.

 

Let's try a reset of the TV. Go to Home > Settings > Support > Self Diagnosis > Reset.

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5 REPLIES 5
Solution
ChrisM
SuperStar
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Hi @Coggsie.

 

Let's try a reset of the TV. Go to Home > Settings > Support > Self Diagnosis > Reset.

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Deani
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It worked, took ages though, like setting up a new tv but why???
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teebell816
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Although I am responding to the surround sound stuck issue, my problem was the number '3' stuck on the screen. I used the solution noted for this instance and it worked perfectly. My best guess is, any imagery stuck on the screen - a total tv reset is the preferred methodology as a remedy. Thanks so much for your help. It was driving me crazy! 

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Rotary12
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Sorry but resetting the TV is not an option, I will lose all my picture customizations.  That was difficult enough to get right the first time, I'm not going through that again

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hellow
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the tv thing didn't work for me. unplugging my cable box, which coused a reset, did the trick. no more symble.

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