30-12-2019 02:30 PM - last edited 30-12-2019 02:32 PM
I have a problem with my TV and support is asking for a serial number.
The problem is I cannot find it, there is no sticker on the back of the television.
It is a Q9FN TV with a one connect box.
The TV does not turn on.
The reciept I have does not show it.
Any ideas?
30-12-2019 02:52 PM
30-12-2019 03:02 PM - last edited 30-12-2019 03:05 PM
I ended up just contacting the seller and they are sending out a technician- the tv is under warranty, thankfully.
I'm curious what happened to the sticker though, do Samsung even put the sticker on or was it removed?
The TV was not acting right before it stopped turning on and I went into the settings for the serial number- it said to "look at the sticker".... which isn't there...
If Samsung are going to make TV's that break- they could at least put the sticker on for me haha.