Q8c 75'' screen problem.

[Satveer]

I'm having a major problem with my TV. Just connected it up and no getting a perfect picture. 

Need some help. 

I also did a software update but did not help. 

[daleski75]

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@Satveer wrote:

I'm having a major problem with my TV. Just connected it up and no getting a perfect picture. 

Need some help. 

I also did a software update but did not help. 

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Did you fix it in the end?

[Satveer]

No not fixed. No one seems to get the problem 

[daleski75]

How old is it? I would skip all the hassle and return it for another tv.

[Satveer]

Brand new only problem i bought it from the UK and expensive to send it back. I stuck in the middle right now. 

[paul1277]

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@Satveer wrote:

No not fixed. No one seems to get the problem 

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Sounds like problem with the TV. How old is it? 

Paul

[daleski75]

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@Satveer wrote:

Brand new only problem i bought it from the UK and expensive to send it back. I stuck in the middle right now. 

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Where did you ship it to? Any Samsung repair centre's where you live? Have you tried contacting the retailer to see what they could do?

[paul1277]

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@Satveer wrote:

Brand new only problem i bought it from the UK and expensive to send it back. I stuck in the middle right now. 

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Did you buy it online and had it delivered because if you did you may be covered under the distance selling regs.  I think you need to inform you retailer as soon as possible and see what they say. 

Paul

[Satveer]

To Kenya . They do but there said it might be the motherboard but again they are not 100% and will take 3-6 weeks to get the part and really know if that's the proproble but not under warranty. So price might be very high too to repare. 

[Satveer]

They said I'll need to bring it back to them. May cost me 1000quid just to send it back.