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Q7FN screen issue / horizontal white line & red dot

First Poster

Hi guys!

 

I have an 55” Q7FN sincs September, I’ve been pretty happy with it. 

 

However just today, I’ve noticed an approximately 15-20 cm long horizontal white line ending with a red dot near to the upper left corner on the screen. 

 

Doing a really quick test, it seems to appear when the screen should be dark (black or gray) however if I check the test picutre in the settings (which is really bright at that segment of the screen) it doesnt seem to be visible. 

 

I have checked with various sources (Netflix app, TV, XBOX) and if the background is dark, it is visible despite the source. 

 

Could you please advise? 

 

9CD64895-367C-49D8-AC04-88AAB72CD323.jpeg

 

12A31E7D-A290-40FD-AD77-8D5A79DF2024.jpeg

 

1 REPLY 1
First Poster

After setting up this topic, I’ve also noticed the following white dot in the middle towars the right side of the screen which won’t go away. 

 

79CC7E38-129D-49A8-A7BF-5E584FEE7643.jpeg

 

What the heck, is the screen dieing after like 10 monthes? 

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