Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Q60 Check Device Power

(Topic created on: 24-02-2020 01:43 AM)
2772 Views
Ehof94
First Poster
Options

Just turned on my brand new Q60, and after plugging in my Xbox One X, certain actions will prompt my TV to pull up this screen. It will do it before every action on each App or Game.

Please help!15825085345051972952348703327369.jpg

 

0 Likes
1 REPLY 1
ChrisM
SuperStar
Options

Hi @Ehof94 

 

Could we take the full model code and software version of your TV please? Go to Home > Settings > Support > About This TV. Also, have you tried a different cable to connect your Xbox?

0 Likes