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Purple patches on TV

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First Poster

Read the thread. Did the test. Although its propably there, really cant see it. All three images. Oh well nothing I can do about it. Out of warranty. Save up for a different TV. Probably Vizio. Screw Samsung. Never again

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Navigator

Actually, there is a good reason to buy Samsung, at least some select sets.  In these, Samsung offers a 5-year warrantee for free.  If there is a problem, it would likely appear in these five years, I am sure. 

 

No manufacturer is free of problems.  By the way, purple spots have been known to appear in LG LED sets as well.  It is not exclusive to Samsung.  Other problems occur.  For example, a Visio TV that I owned just died (dead as a dodo) one day after 4 years!!!

 

Thus, especially with lots of new technology, these extented 5-year warrantees are probably a must.

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First Poster
Just disappointed that after 2 years its doing this. I will look into it. 5 Years would be great. I have repaired many sets in the last few years .I have a samsung 60"that I replaced the main board in it and it's still going strong after two years. Do they offer these warranties in the USA?
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First Poster
Some LG sets have the same LEDs as some Samsung sets.
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First Poster
I should have added that my set was fixed under a John Lewis extended 5 year warranty. It was 4 years old. It is now 5 years old and doing well!
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First Poster

I also have the Purple Patch issue with my 5 year old Samsung UE50H6400, purchased from John Lewis Ltd. So I am outside of their 5 year warranty, but still within the 6 year claim period of Section 75 of the Consumer Credit Act. I called John Lewis to discuss my intention of pursuing a claim on this basis and they came back to me with the suggestion that if I paid the £105.00 call out charge for a Samsung engineer to confirm that my TV was “either inherently faulty or unrepairable”, then John Lewis would be able to settle my claim to the sum of £22.20. CHECKMATE!

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New Member

Yep, same here

purple patch on my screen after 3 years 

i know probably nothing to do about it but i just thought people should know when they deside to buy a Samsung TV.

 

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