A year ago I bought UE55KU6502UXXH 55" UHD 4K TV. After 2 months a vertical line appeared and service had to change screen. Three months latter motherboard died and I had to replace it. In december screen started to turn black every 10 seconds. Technicians did something, few factory resets and software update...it was fixed. Four weeks ago same thing happened (black screen), technicians took TV away and I'm still without TV. Support said they waiting spare parts.
My question is: what else needs to happened to show customer support that this TV is peace of junk and to get new device or replacement?
Please, I need advice because this kind of service, customer support and "we don't care" attitude (I almost wrote F word) cause so much stress to me and my family. Thank you!
