22-12-2018 08:53 PM
Good evening samsung, I just bought a Q9FN series 55 inch. And today I entered service menu and it says my panel tv is 55A1MU9TN, where T= backlight type and means: Edge led+ limited local dimming.
I bought a full array local dimming tv, not and edge led limited local dimming. What is all this about samsung?.
Either you give me what's on your publicity and is a full array local dimming tv which I bought or you give my money back.
24-12-2018 05:25 PM
Hi @Ikkiphoenix,
it's impossible, for the TV qled of samsung you normally have the box one connects and for the service menu must not make a change because it is an exclusion of guarantee, it is necessary to contact the reseller or the service Samsung.
24-12-2018 06:17 PM