This problem is annoying as it seems to be random times when the tv blacks out and mine definitely blacks out for at least 5 secs which isn't alot I know but I bought the tv for gaming only really and can be a real pain playing games like H1Z1 and Battlefield 1 which are online shooters.. me and my friend both have Qe55q7fam 2017 models .. really hope this gets a fix
I'm having the same type of issue with my TV. The difference for me is when I turn on my PS4 Pro, the screen will go black for 1 to 2 minutes before coming up. No further problems after that. I have a 49 inch, 4k TV (don't remember the model #). I did not have this problem when I was running the regular PS4, this only started happening with the pro version. Any advice?
I have tried several. All of them are high speed HDMI. Problem persisted. I'm beginning to think this is a software/hardware compatability issue. Either Sony or Samsung need to step up and fix this. Preferably both would be nice.