One connect box for QE65Q7FAMT

[BestAlex]

Hi,

My one connect box was stolen. Looking for same model or compatible with my TV.  Could someone advice?

Box model: BN91-19643N

TV model: QE65Q7FAMT

[DannyT]

Hey there, @BestAlex.

Sorry to hear about this. Unfortunately, your One Connect box is not replaceable as each box is identical to each specific TV. 

What is also unfortunate, is that the One Connect box is the brains of the TV, which means that any options we could have, for a TV whose Smart Features aren't working, are unavailable to you. 

[BestAlex]

But there are a lot of similar One Connect boxes on Ebay or Amazon for Q7 series... I even saw on this communoty some moderator adviced some model for QE55Q7 series TV  and so on. How it could be possible that replaceble part for this TV (it is even in some official samsung stores for kz or uz market) cannot be replaced?

[Jasonchapman]

I need a new connect one box also, been told that the box I have will only work with my tv, I hope this ain’t true