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No Freeview?

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Hi all,

 

I recently purchased a HD SMART TV model no.UE49K5600

 

It cannot access any freeview channels.

I don’t have cable or wireless just yet - not that I should need either?

 

I purchased an indoor digital aerial. It is connected.

 

No matter what I do I cannot auto tune any channels. I live in North London and the checks online I have done indicate it is in a good area for freeview.

 

I am autotuning as per the manual – very straight forward. Still, no channels found.

 

Is there something I am missing?

 

I do not recall TV ever being this difficult to receive. I find it difficult to accept that now, cause of where I live – no freeview. Or that I have redecorate my room to accommodate a signal.

 

Seems a step backwards.

 

Anyway, if anyone has had a similar issue – I would love to understand how you solved it.

 

Many thanks

1 REPLY 1
TracyR Moderator
Moderator

Hey @TommyTV.

 

Are you still experiencing this issue?

 

What software version do you having installed?

Settings > Support > Contact Samsung.

 

Have you tried using a terrestrial aerial with a coaxial cable?

 

:womanhappy:

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