I have just purchased a new QE65Q90R. I set everything up, connected it to my sky tv box and it seemed to be working. After just a few seconds though, the sky programme disappeared and was replaced by the image below. The sound of the TV programme was still working through the tv speakers. I connected it to my nintendo games console and the same image appeared.
Can anyone advise what this image means or what the problem is? Is it a fault with the one connect cable?
Thanks in advance. Any help would be much appreciated.
Solved! Go to Solution.
I have the same issue with my TV. It's the Q7, 75 inch Qled. I saw this message initially and checked the one connect cable but it looks fine. It's been in the same safe place since I hung the TV. It comes straight down into the box with the excess lying to the left of the box. I tried unplugging and replugging the cable into the TV multiple times but now the TV screen doesn't come on and there's a faint clicking sound?