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New Apple TV and Airplay firmware update not available?

(Topic created on: 11-10-2019 10:28 AM)
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Saracen
Apprentice
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The new firmware for the 2018 and 2019 Samsung TVs to support Airplay 2 and the Apple TV app has been announced and plenty of people have posted photos of it working. But my TV can't seem to find an update from its current v. 1251 firmware. And the support pages on the Samsung website don't list a newer firmware. Anyone had success getting this update?

160 REPLIES 160
Vaskerville
First Poster
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I have a Series 4 (UA32N4300) running the latest firmware...

 

- Airplay works great already

- But, I can not find the Apple TV app in the Samsung app store (searching does not help, as well)

 

How do I proceed?

Thanks

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omah1975
First Poster
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Good afternoon, I have a Samsung TV, model number UE40KU6000 with a serial number of 0CCX3HCHC00367J running software version T-JZL6DEUC-1240.0 and I would like to know if the Apple TV app is available for it, or if not will it be at some point in the future? I've looked for the app via the Smart Hub and it doesn't appear to be there, even after resetting the Smart Hub. Thank you.

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JAMES4578
Samsung Members Star ★★
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Hi @omah1975  The Apple TV app is only available for selected 2018 and all 2019 models.   Your Tv  is  a 2016 model, at present there are mo futther plans but be aware that there will be hardware limitation on some of the older models.

 

This link  was already posted but i will put it  here https://appleinsider.com/articles/19/05/13/support-for-airplay-2-apple-tv-app-on-samsung-televisions... 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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omah1975
First Poster
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Ok, thanks for the reply.

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PaulReading
Apprentice
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I have a top of the range 65" QLED QE65Q7FAM it was about £4000. Is there any technical reason why we cannot have Apple TV? 

if this is simply a commercial decision it is disgusting if it is technically impossible then fair play but I would like to know. Top end TV's particularly those sold less than two years ago should be supported otherwise what incentive is there for brand loyalty?

DjKelv1
Apprentice
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I agree with you. If it's any consolation, you're not missing much. I have a brand new 75" Q90R, pretty much a flagship product bar the 8k TVs, and the Apple TV app is slow and buggy. Often I just get a spinning loading wheel when trying to airplay from my phone. When I switch over to my actual Apple TV box it works instantly. In short, it has long way to go.

Daveedjackson
Journeyman
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I don't understand and I'm fairly technical why something like an app won't run on any TV given it's just that - an APP. Just like iplayer, Netflix or Amazon. My Mu7070 is perfect, and I don't see how or why many customers would update their whole TV just to access software. These TV's are more than capable of running the ATV application.\

 

Also who designed this stupid community UI. Can i simpyl find a button saying "post comment" NO. WHY?

carlodeagostini
First Poster
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Hello, I bought my TV in 2018 but I don't get any Apple TV APP. Firmware says "up to date".

Samsung The Frame 55'' UE55LS003AUXZT

 

Thanks

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blanco21
Apprentice
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I have 2018 UE65LS003 The Frame, no Apple TV no update?

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blanco21
Apprentice
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Found new firmware for UE65LS003

 

upgrade type: USB
major version: 1280
minor version: 5
model string: T-KTMDEUC
image: TIZEN-3.0-TRUNK2017-KantM-RELEASE_20191025.1
gendate: 20191025
imgdate: 20191024
release name: SWU-OU_T-KTMDEUC-01280-191024-Release
firm code: SWU-OU_T-KTMDEUC_01280_191024
firm version: 1280.191024
used key type : UNDEFINED_KEY[204662050] / UNDEFINED_KEY[3899045674]
tool version: 6.9.12 / 612c285df385da5a7072b8cbc3bfd4a05e4ddcd3 / downloaded: 2018.01.02-06:40:16
pinfo: 01020304050607080910121314151819

 

But NO AIRPLAY    GAME OVER!

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