24-07-2019 03:46 PM
Hi,
I'm having a issue with my tv were I'm finding sometimes when I turn it on I will see a white negative image for around 30 minutes and by then rectifys it self but today its stuck on the negtitave image.
24-07-2019 05:25 PM
HI @Chrisnomenal. Disconnect all of your devices and see if it still happens.
24-07-2019 06:09 PM
25-07-2019 09:21 AM
What software version are you currently running, @Chrisnomenal?
21-12-2019 03:39 PM
26-12-2019 06:08 PM
nothing solved it tbh bud, I used to tilt my tv backwards and the picture would become clear again.
had a samsung engineer have a look at it and was told the price for the repair which was about the same price I paid for the tv so I bought another tv.
26-12-2019 07:10 PM
in my case, the samsung support told me that the problem was caused by two things: the tv is connected to a power array with multiple devices and/or interference from tv boxes or gaming consoles nearby.