My Samsung UE55JS8505XXE wont start

[Stesnjak]

Hi Guys

My 2 year and 4 days old Samsung UE55JS8505XXE wont start up. Yes 4 days after warranty jesus!!

When i press the start button i hear the click, and than the small  LED light at the TV which you point your remote at when your start the TV up, flashes 2 times fast, pause, 2 times fast, pause and 2 times fast and than stays on glowing, but the TV wont start.

Any suggestions :(.?

[ChrisM]

Hi @Stesnjak.

Firstly remove any external connections you have, i. e. Blu Ray, Sky Box, etc. Then unplug the TV from the mains for 15 minutes or so. Then try plugging back in and see if this makes any difference. Let us know how you get on.

[Stesnjak]

Hi

done it, still nothing. It just blinks 2 times fast and pause in the led light. Does that a few times and after that led light stays on. 😞

[ChrisM]

Hi @Stesnjak.

We'd suggest giving our Support Team a call on 0330 726 7864. It sounds like one of our engineers will need to take a look.

[Stesnjak]

Sure but the problem is the TV is 4 days out of warranty 😞

[ChrisM]

Did you take out extended warranty with the retailer? The standard Samsung warranty is 12 months. It's still worth having a word with the Support Team however. They'll be able to point you in the right direction.

[Stesnjak]

In denmark its 24 months by law. Sure ill try it out.

[ChrisM]

Let us know how you get on @Stesnjak.