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Loss of sound hd channels

(Topic created on: 01-10-2017 07:50 PM)
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Croppo
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Just bought uhd ue43mu6100 I also own a Panasonic sub and sound bar if I connect via hdmi arc the system works fine until I select a hd Chanel then the sound disappears after about 20 seconds it does eventually come back but can be intermittent, I have since tried removing the hdmi and using optical connection but same happens 

any ideas 

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