11-09-2019 11:36 AM
Hi,
I'm using a 50KU7000 seriese 4k UHD tv for the past 3 years. I noticed that there are light black cirles all over screen.
can be seen when the screen is white. they are not black dots or spots. they are of same size and place at equvalient spaces. below is just an example I took from online. i did reset the tv and tried changing the picture settings.
11-09-2019 07:42 PM
Hi @Xain
try doing this test Settings> support> self diag> test image> and after watching if it persists
16-09-2019 06:22 PM
Hi @ELALAMI, thanks but I tried that already. It's the same. 😞
19-09-2019 06:16 PM
Is there anything else I can do?