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KU7000 series showing black circles all over screen.

(Topic created on: 11-09-2019 11:36 AM)
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Xain
Student
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Hi,

 

I'm using a 50KU7000 seriese 4k UHD tv for the past 3 years. I noticed that there are light black cirles all over screen. 

can be seen when the screen is white. they are not black dots or spots. they are of same size and place at equvalient spaces. below is just an example I took from online. i did reset the tv and tried changing the picture settings.

 

good-gamma.jpg

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3 REPLIES 3
EL ALAMI HAMZA
Mastermind
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Hi @Xain

try doing this test Settings> support> self diag> test image> and after watching if it persists

 



 

Xain
Student
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Hi @ELALAMI, thanks but I tried that already. It's the same. 😞 

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Xain
Student
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Is there anything else I can do?

 

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